Privacy information.
This page explains how information submitted through the HighRise Care website is handled at a general level.
Information we collect
When you contact us or submit a website form, you may provide information such as your name, phone number, email address, suburb, funding management type and a brief description of the support you are seeking.
Why we collect it
We use information submitted through the website to respond to enquiries, referrals, feedback and expressions of interest, and to determine appropriate next steps.
Sensitive information
Our initial website forms are not intended for detailed medical records, diagnoses or other highly sensitive information. We ask users not to include that information unless an appropriate process has been agreed with HighRise Care.
Sharing and access
We do not publish information submitted through website forms. Information may be accessed by authorised HighRise Care personnel and service providers used to operate the website and communications, where necessary.
Contact
Questions about privacy can be sent to highrisecare@gmail.com or by calling 0469 016 092.
This website privacy notice is general information and should be reviewed alongside HighRise Care's formal privacy policy and operational procedures as the business completes its provider setup.